Ibibazo

Ibibazo

KUBAZA KUBUNTU

Ibibazo rusange

Nigute ushobora kwiyandikisha no kureba ibiciro?

LightCh8in ntabwo igurisha muburyo butaziguye kubakoresha, ugomba kwinjira muri konte yabanyamuryango kugirango ubone ibiciro.Kwiyandikisha nkumunyamuryango, uzakenera:

  1. Uzuza ibisabwa bigufi hamwe namakuru ya sosiyete yawe.
  2. Kuramo inyandiko zishyigikira (uruhushya rwubucuruzi nimpushya zo kugurisha), hanyuma ubyohereze kurubuga rwacu.Tuzasubiramo kandi twemeze gusaba kwawe mugihe cyamasaha 24 nyuma yo gutanga.
Nigute ushobora gutumiza?

1) Iyandikishe kandi winjire muri konte yawe.

2) Ongeramo ibintu ushaka kugura mukigare cyawe cyo guhaha.

3) Uzuza inzira yo kwishyura.

4) Sisitemu izakumenyesha mugihe ibicuruzwa byawe byoherejwe kandi bitange numero ikurikirana.

Nigute Wokwishura?

Twemeye kwishyura PayPal hamwe namakarita yinguzanyo.

Nigute dushobora kubona ibiciro?

LightCh8in ntabwo igurisha kubakoresha amaherezo.Ba rwiyemezamirimo bakeneye kwinjira kuri konte yabanyamuryango kuri www.lightch8in.com kugirango barebe ibiciro.

Mermership and Discount:

Nakura he kugabanyirizwa?

Kora konte ya LightChain hanyuma winjire kugirango wakire ibicuruzwa bidasanzwe kandi utange kandi wakire ibicuruzwa kubuntu kubicuruzwa byose birenga $ 500 na $ 10 byoherejwe kubiciro byose biri munsi ya $ 500, biboneka kubanyamuryango gusa.

Nigute ushobora gukoresha kugabanura / kupons mugihe utumiza?

Injira kode yawe mbere yo kugenzura kugirango ugabanye kugabanyirizwa.

Kuki ntashobora kubona ibiciro?

Kugirango dukorere neza abakiriya bacu, dukomeze ibiciro byapiganwa kandi dutange ibicuruzwa byiza & infashanyo kubanyamuryango bacu, ntabwo dusangiye ibiciro byacu nabenegihugu muri rusange, nyamuneka kora konti hanyuma winjire kugirango urebe ibiciro byawe.

Urashobora kujya kurema konte kurubuga rwacu hanyuma ukuzuza amakuru wasabwe.Uzakira konte yawe yinjira hamwe nibiciro byabanyamuryango igihe icyifuzo cyawe cyakiriwe kandi gitunganijwe.

Kohereza no kugura

Nigute nshobora kubona Kohereza kubuntu?

Dutanga kubuntu kubanyamuryango bacu kubicuruzwa byose hejuru ya $ 500 na $ 10 byoherejwe kubiciro biri munsi ya $ 500.

Nshobora gusaba koherezwa byihuse kubyo natumije?

Mugihe ushyira ibicuruzwa byawe, urashobora guhitamo kumurongo wagabanijwe UPS Express byihuse byo kohereza kuri cheque.

Icyemezo cyanjye kizatwara igihe kingana iki?

Ibintu byose biri mububiko byateganijwe mbere ya 3h30 EST izohereza umunsi umwe.Ibicuruzwa bizohereza muri umwe mubafatanyabikorwa bacu bakwirakwiza hirya no hino kandi bigomba kuhagera muminsi 1-3 ukurikije aho uherereye

Ni ubuhe butumwa nzatumiza?

Ibicuruzwa bizoherezwa mububiko bwa hafi bitewe nubucuruzi bwaboneka.

Nuwuhe mwanya wagabanije kugirango itegeko ryanjye ryoherezwe uyu munsi?

Gutegeka 3:30 EST izohereza umunsi umwe-3 iminsi ukurikije kuboneka

Iteka ryanjye ryatunganijwe ariko ndashaka kongeramo Ikintu.

Niba itegeko ritaratunganijwe noneho urashobora guhindura cyangwa kongeramo ibintu kurutonde rwawe.Uzakira imeri ikumenyesha mugihe itegeko ryatunganijwe.

Nabuze Ikintu nkurikije itegeko ryanjye;twabikemura dute?

Email our team at customerservice@lightch8in.com with your order number and details on the missing item(s). Customer service will contact you to resolve the issue.

Nabona he gukurikirana?

Uzakira kandi imeri hamwe namakuru akurikirana akumenyesha mugihe itegeko ryatunganijwe.

Nakiriye kimwe cya kabiri cyibyo natumije ndacyabura ibintu.

Email our team at customerservice@lightch8in.com with your order number and details on the missing item(s). Customer service will contact you to resolve the issue.

Iki kintu kizaboneka ryari?

Ibarura rivugururwa buri munsi kandi rishyizwe kuri buri kintu kurubuga rwacu.

Nibihe bisoza ufite mububiko?

All available finish options are listed for each item on our website.  Custom finishes are available with a minimum order quantity and can be requested by emailing us at customerservice@lightch8in.com.

Nigute nshobora gutumiza ubushyuhe bwamabara udatwaye?

Amahitamo yubushyuhe yose aboneka kurutonde kuri buri kintu kurubuga rwacu.

Special order color temperatures are available on request. Please email customerservice@lightch8in.com with more information.

Nibihe Bidasanzwe kuri iki kintu?

Kanda ahanditse urupapuro rwerekana ibisobanuro biri kurubuga rwacu kugirango urebe cyangwa ukuremo urupapuro rwihariye.

Ikintu cyanjye kizageza ryari kurutonde rwinyuma?

Amatariki yagereranijwe yo gutanga amatariki azashyirwa kurutonde rwibintu kuri buri kintu kurubuga.

Igabanywa ryanjye ntabwo ryakoreshejwe.

Email customer service at customerservice@lightch8in.com if your discount code wasn’t applied.

Ndashaka guhagarika gahunda yanjye yinyuma nabona nte gusubizwa?

Email customer service at customerservice@lightch8in.com to cancel any order.  Refunds will be processed once the cancel request has been received.  Once an order has been shipped, customer is responsible for return shipment.  Refunds will be issued once the returned items have been received.

Urutonde rwanjye rumeze rute?

Nyamuneka reba imeri yawe yemeza kugirango ukurikirane amakuru.

Ibibazo byabakiriya

Nakura he ibicuruzwa byanditse nkibitabo?

Nyamuneka twandikire kugirango ubone dosiye za PDF, tuzakemura vuba na bwangu:

Mailing us: info@lightch8in.com Kudusigira ubutumwa kurupapuro rwa CONTACT.
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Nshobora kubona ubufasha bwa rwiyemezamirimo wabiherewe uruhushya?

Garuka na garanti:

Nigute natunganya kugaruka?

Click the RMA link on on the website.  Fill out the requested information and email the completed forms to our team at customerservice@lightch8in.com and we will contact you to complete the return process.

Nigute natunganya garanti?

Click the Warranty Claim/RMA link on on the website.  Fill out the requested information and email the completed form to  our team at customerservice@lightch8in.com. Submit photos of the products under warranty and customer service will review the information in order to honor your warranty claim.

Kuki ntashobora kubona ibiciro?

Kugirango dukorere neza abakiriya bacu, dukomeze ibiciro byapiganwa kandi dutange ibicuruzwa byiza & infashanyo kubanyamuryango bacu, ntabwo dusangiye ibiciro byacu nabenegihugu muri rusange, nyamuneka kora konti hanyuma winjire kugirango urebe ibiciro byawe.

Urashobora kujya kurema konte kurubuga rwacu hanyuma ukuzuza amakuru wasabwe.Uzakira konte yawe yinjira hamwe nibiciro byabanyamuryango igihe icyifuzo cyawe cyakiriwe kandi gitunganijwe.

Nigute nshobora kubona inguzanyo kuriyi ngingo?

Kanda ihuza RMA kurubuga.Uzuza amakuru wasabwe hamwe na imeri yuzuza itsinda ryacu kuricustomerservice@lightch8in.comkandi umuntu azaguhamagara kugirango arangize inzira yo kugaruka hanyuma ahitemo inguzanyo konte yanjye.

Ni ubuhe garanti ku bicuruzwa byawe?

Ibisobanuro bya garanti bikubiye hamwe nibisobanuro byibicuruzwa kurubuga rwacu.

Akazi kanjye karahagaritswe, ndashaka gusubiza ibintu ngomba kwishyura kubyohereza?

Nibyo, umukiriya ashinzwe amafaranga yo kohereza kubintu byose byagarutsweho bimaze koherezwa.Ikirango cyo kohereza ibicuruzwa gishobora gusabwa kubiciro byabakiriya gusubiza ibintu byawe no kwakira inguzanyo cyangwa inguzanyo.

Amatara (Bluetooth / WIFI) Kumurika

Nigute ushobora gusubiramo amatara ya RGBW kuri Default Setting?

Uburyo bwa 1: Igikorwa cya porogaramu.

Kanda agashusho k'itara, hanyuma igenzura rizamuka hepfo ya ecran.Kanda "gusiba" mugice cyo hejuru cyibumoso cyumwanya wo kugenzura.Nyuma yo "gusiba" itara, igikoresho kizunguruka buhoro buhoro inshuro eshatu, byerekana ko itara ridafite umuyoboro kandi kugarura uruganda bigenda neza.
Uburyo bwa 2: Gukoresha intoki.

Zimya amatara kumasegonda 15, hanyuma uzimye amasegonda 5.Subiramo inshuro 4.Nyuma yo kurangiza, urumuri ruzunguruka buhoro inshuro 3, kandi byerekana ko imikorere igenda neza.

Ni irihe tandukaniro riri hagati ya flicker na flash?

Flickerbisobanura imiterere rimwe na rimwe irabagirana, rimwe na rimwe ikijimye;

Flashbisobanura flash byihuse kandi bidasanzwe.

Iyo rero uzimye itara, niba rihindagurika buhoro, nibisanzwe;

Ariko niba yaka nyuma yigihe runaka, ibyo ntibisanzwe, reba niba sisitemu yo gutanga amashanyarazi ikora kandi Bluetooth ihujwe neza.

Itara RISHYA rimurika mugihe cya MBERE, birasanzwe cyangwa sibyo?

Nibisanzwe niba flicker itinda, bivuze ko urumuri rwaka ariko ntiruhuze ibimenyetso bya Bluetooth.

Niyihe mpamvu itara RISHYA ridahinduka mugihe cyambere?

Ntabwo yagaruye igenamiterere ryuruganda, Urashobora gukora amatara kugirango usubire mumikorere yinganda.

Zimya amatara kumasegonda 15, hanyuma uzimye amasegonda 5.Subiramo inshuro 4.Nyuma yo kurangiza, urumuri ruzaka buhoro inshuro 3, kandi byerekana ko imikorere igenda neza.

Kuki mfunguye kuri switch, ariko urumuri ruzimye?

Koresha App ku gikoresho cyawe kigendanwa gushakisha no kureba niba ushobora kuvumbura ibimenyetso bya Bluetooth.Niba l, hanyuma wongere kandi ugenzure amatara ataziguye, Rero nibisanzwe.Niba itara ryaravumbuwe, reba niba sisitemu yo gutanga amashanyarazi hamwe ninsinga bihamye cyangwa bidahagaze.

Intera nimwe yo kongeramo amatara no kugenzura amatara?

Urwego rwo kongeramo amatara kumpera yitsinda rugomba kuba muri metero 15, naho intera yo kugenzura amatara iri hagati ya 30.

Kuki nshobora gushakisha ibimenyetso, ariko amatara ntahuza?

Impamvu:

1) Ikimenyetso ni ntege nke, kandi ushobora gukenera kwiyegereza

2) Itara cyangwa kubona ibimenyetso bisubiramo kugirango ushimangire ibimenyetso.Nyamuneka twandikire niba wemera ko ukeneye gusubiramo.

3) Sisitemu ya terefone igendanwa ntishobora guhuzwa na module yacu ya Bluetooth.

4) Terefone igendanwa hafi yamatara igomba kuba munsi ya 15 mugihe wongeyeho amatara cyangwa ukoresheje sisitemu yukuri ya terefone.

Niki usaba kwishyiriraho porogaramu?

BLE Mesh ikeneye igikoresho byibuze gishyigikira Bluetooth 4.0 + LE, bityo App ikeneye nkuko bikurikira:

Android 4.4.2 cyangwa irenga 4.4.2
IOS 9.0 cyangwa verisiyo nshya ya sisitemu, iPhone 4S cyangwa verisiyo nshya.ewer

Niki usaba kwishyiriraho porogaramu?

BLE Mesh ikeneye igikoresho byibuze gishyigikira Bluetooth 4.0 + LE, bityo App ikeneye nkuko bikurikira:

Android 4.4.2 cyangwa irenga 4.4.2
IOS 9.0 cyangwa verisiyo nshya ya sisitemu, iPhone 4S cyangwa verisiyo nshya.ewer

Nigute wakemura kunanirwa kongeramo amatara?

Kurikiza amabwiriza yururimi rwa App kugirango wongere.Niba idashobora kongera, noneho reba niba Bluetooth ifunguye cyangwa idafunguye, niba atariyo, fungura Bluetooth hanyuma wongere ufungure App kugirango wongere amatara.

Niba terefone nyinshi zongeramo amatara, terefone imwe isohoka muri App hanyuma igahagarika amatara, noneho indi terefone irashobora guhuza, bivuze ko burigihe hariho igikoresho kimwe gusa kigendanwa gishobora kugenzura amatara icyarimwe.

Mugihe ufunguye App ukareba "Bluetooth ihuza," ariko ntushobora kuyobora itara, wabikemura ute?

Gusohoka muri App, reba niba Bluetooth iri cyangwa idafungura, fungura terefone igendanwa hanyuma ufungure App, hanyuma wongere ugarure App nyuma yamasegonda 30.

USHAKA GUKORANA NAWE?